BI Analyst - Client Analytics Department

г. Москва
Опыт работы От 1 года до 3 лет
Занятость: полная


Business Intelligence (BI) Analyst

OZON is a leading fast-growing company operating in the center of rapidly transforming the Russian e-commerce market.

OZON is currently developing with start-up-like dynamics, with huge changes across all business directions.

OZON Client Analytics and Communications Team (Client Analytics, Customer Service, Ozon Premium subscription service, CRM development) headed by OZON’s Chief Customer Officer (ex-Goldman Sachs) is seeking for a bright graduate or final-year BA/MA student with deep interest in client analytics, consumer internet and eCommerce to join us as an Analyst / Intern. We offer a unique opportunity to be engaged in a growing and wide scope of analytical projects to inform critical top-management decisions across all touch-points of the customer journey (marketing, product, commerce, logistics, fulfillment, customer support, OZON Premium) within the team that directly reports to CEO (ex-Yandex COO).

What we expect from a candidate:

  • Be inquisitive and eager to learn
  • Ability to see the problem from the business standpoint, proactive in finding solutions
  • Knowledge of data analysis techniques using various tools
  • Ability to present the results of own research to management
  • Perfect knowledge of SQL (Vertica), MS SQL

An ideal candidate should also have:

  • Experience in BI tools (Power BI, Tableau, Grafana, OLAP cubes)
  • Experience in data analysis using Python (pandas / numpy / scipy / sklearn)

What you will do:

  • A wide range of analytical projects across all touch-points of the customer journey
  • Build client-behavior models, segment OZON’s clients and identify their preferences
  • Think through the metrics to evaluate customers’ behavior and feedback, various initiatives and projects
  • Identify key areas of improvement at all touch-points of the customer journey, develop key metrics and reporting to monitor, propose business solutions and support cross-functional execution (marketing, product development, commercial departments, logistics, fulfillment, customer support)

What we can offer:

  • Close cooperation with best-in-class e-commerce Team with Senior Executives and IT professionals recently joined from Amazon, Alibaba, Lazada, Yandex, Delivery Club, Coca-Cola, Goldman Sachs,
  • New A-class office at Moscow-city business center
  • Competitive compensation

Ключевые навыки:

Условия и бонусы

  • Бонусы от партнеров
    Бонусы от партнеров
    Скидки в фитнес-клубах, кафе, ресторанах и множество других спецпредложений и бонусов от наших партнеров
  • Команда профессионалов
    Команда профессионалов
    Мы собрали лучших в своем деле специалистов
  • Карьерный рост
    Карьерный рост
    У нас всегда есть возможности роста для тех, кто готов хорошо поработать
  • ДМС
    Медицинское страхование, включая услуги стоматолога и оплату больничны

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Спасибо за отклик

В ближайшее время мы свяжемся с вами, обсудим все детали и сможем предложить вакансии.